Privacy Policy

1. Introduction

EPORT ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the EPORT mobile application ("App").

By accessing or using the App, you agree to this Privacy Policy. If you do not agree, please refrain from using the App.

2. Information We Collect

We collect and process the following types of information:

2.1 Personal Information

• Name, phone number, email address
• KYC details (Aadhar, PAN, bank account details)
• Business information (if applicable)

2.2 Transaction & Usage Data

• Commodity trading history
• Payment and withdrawal details
• Order placement, tracking, and transaction records

2.3 Technical Information

• Device type, operating system, IP address
• App usage data (logs, crash reports, and analytics)

3. How We Use Your Information

• Account registration and KYC verification
• Processing transactions and facilitating trading activities
• Providing customer support and resolving disputes
• Improving and personalizing the App experience
• Complying with legal and regulatory requirements
• Preventing fraud, unauthorized access, and other illegal activities

4. Data Sharing & Disclosure

We do not sell or rent personal data to third parties. However, we may share information with:

• Regulatory authorities: If required under applicable laws.
• Financial institutions: For payment processing and fraud prevention.
• Service providers: For app analytics, customer support, and compliance verification.
• Legal entities: In case of legal proceedings or enforcement of our Terms & Conditions.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.

6. User Rights & Data Retention

• Users can update their personal information in the App settings.
• Users can request account deletion; however, certain data may be retained to comply with legal obligations.
• Transaction data is stored for compliance and auditing purposes.

7. Cookies & Tracking Technologies

The App may use cookies and similar technologies to improve user experience and gather analytics. You may disable cookies in your device settings, but this may affect certain functionalities.

8. Third-Party Links & Services

The App may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies before interacting with them.

9. Changes to This Policy

EPORT reserves the right to modify this Privacy Policy at any time. We will notify users of significant changes through the App or other communication channels.

10. Contact Information

For any privacy-related inquiries, please contact us at:

• Email: support@eport.com
• Phone: [Customer Support Number]